Terms & Conditions

TERMS AND CONDITIONS OF SALE Payment Terms: Company Check, Visa, Master Card, American Express, Paypal (unless credit arrangements have been made).

Deposit:  A 50% deposit must accompany all orders for non-stock, standard and all custom orders including Custom Washout Booths, Drying Cabinets, Automatic equipment etc.

Freight Quotes:  Freight quotes are estimates only.  RhinoTech is not responsible for corrected freight charges from freight carriers.  All freight rates are governed by the I.C.C. and each shipment is subject to weight and measurement inspection, reclassification and fuel surcharges, as well as, a customer’s own discount history with a carrier.

Freight Charges:  All UPS/Federal Express orders will be shipped prepay and add; all motor freight orders will be shipped freight collect.

Shipping Locations:  All orders are shipped F.O.B. Eagan, MN, USA.

Minimum Order: Net cost $50.00

RETURN POLICY
 

PRIOR AUTHORIZATION MUST BE PROVIDED by RhinoTech for RETURNS and CREDIT. All returns must be in new-like condition and in original packaging and returned within 30 days of purchase. Only authorized returns, within 30 days of purchase, in like-new condition, will be credited at invoice price, less 20% to cover handling, service charges and expenses.  Special order and/or non-stock merchandise are non-returnable.

There are NO RETURNS ON ELECTRICAL PARTS.

Freight Damage:  If you (customer/consignee) receive equipment/supplies that are damaged during shipment, it is customer/consignee explicit and sole responsibility to immediately note the damage on the freight bill and then file a freight claim with the Carrier. RhinoTech cannot file a freight claim for customer/consignee. PLEASE NOTE: Title for merchandise transfers to the consignee/customer once the shipment leaves the RhinoTech dock.

Warranty:  All new products manufactured and/or sold by RhinoTech will be warranted against manufacturer’s defects for 12 months from the date of purchase unless the warranty is held by the manufacturer.  Warranty is limited to the repair or correction of the item in question at the discretion of RhinoTech. Prior authorization from RhinoTech must be obtained before returning an item. The Customer is responsible for return shipping cost.  Normal wear and use is not considered a warranty issue on items such as: Trigger Guns, High Pressure Hose, Spray Wands, Light Bulbs, etc. unless a problem arises in the first 30 days of operation.  Repaired or replacement parts have a 30-day warranty from date of purchase.

Crating:   Custom orders will be subject to special packaging and/or crating charges unless otherwise indicated. Equipment crating charges will be indicated where applicable.

I understand and AGREE to the Terms and Conditions of Sale.  

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Signature                         Date

Order On-line:rhinotechinc.com; info@rhinotechinc.com; 888-717-4466 or 651-686-5027

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