Terms & Conditions

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TERMS AND CONDITIONS OF SALE 

Payment Terms: Company Check, Visa, Master Card, American Express, Paypal (unless credit arrangements have been made).

Deposit:  A 50% deposit must accompany all orders for non-stock items and all custom orders including Custom Washout Booths, Drying Cabinets, Automatic equipment etc. A 50% deposit on orders of $3,000.00 or more is required.

Freight Quotes:  Freight quotes are estimates only.  RhinoTech is not responsible for corrected freight charges from freight carriers.  All freight rates are governed by the I.C.C. and each shipment is subject to weight and measurement inspection, reclassification and fuel surcharges, as well as, a customer’s own discount history with a carrier.

Freight Charges:  All UPS / Federal Express orders will be shipped prepay and add; all motor freight orders will be shipped freight collect.

Shipping Locations:  All orders are shipped F.O.B. Eagan, MN, USA.

Minimum Order: Net cost $50.00

Returned Goods: Authorized returns within 30 days of purchase, in like new condition, will be credited at invoice price, less 20% to cover handling, service charges and expenses. 

PRIOR AUTHORIZATION MUST BE PROVIDED by RHINOTECH for RETURNS and CREDIT.

All returns must be in like new condition and in original packaging.

Special order and/or non-stock merchandise may not be returned

NO RETURNS FOR ANY ELECTRICAL PART WILL BE ACCEPTED.

No materials can be returned or credit allowed without the company’s prior authorization

Freight Damage:  If you (customer/consignee) receive equipment/supplies that were damaged during shipment, it is your  (customer/consignees) explicit and sole responsibility to immediately note the damage on the freight bill and then file a freight claim with the Carrier. RhinoTech cannot file a freight claim for customer/consignee. PLEASE NOTE: the Title for merchandise transfers to the consignee once the shipment leaves the RhinoTech dock.

Warranty:  All new products manufactured and/or sold by RhinoTech will be warranted against manufacturer’s defects for 12 months from the date of purchase unless warranty is held by the manufacturer.  Warranty is limited to the repair or correction of the item in question at the discretion of RhinoTech. Prior approval from RhinoTech must be obtained before returning an item. The Customer is responsible for return shipping cost.  Normal wear and use is not considered a warranty issue on items such as: Trigger Guns, High Pressure Hose, Spray Wands, Light Bulbs, etc., unless a problem arises in the first 30 days of operation.  Repair parts have a 30 day warrantee from date of purchase.

Crating:  Custom orders will be subject to special packaging and/or crating charges unless otherwise indicated. Equipment crating charges will be indicated where applicable.

I understand and AGREE to the Terms and Conditions of Sale _________________________________

                                                                                                             Signature                        Date

Order On-line:  www.rhinotechinc.com; info@rhinotechinc.com; 888-717-4466 / 651-686-5027

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